Privacy policy

AI Digital Academy Pty Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, enrol in a course, or interact with us online or offline.

1. Information We Collect

We may collect the following types of personal information:

  • Name, address, and contact details (email, phone number)

  • Date of birth and gender (where applicable)

  • Employment, education, or qualification details

  • Payment and billing information

  • Course enrolment information and progress

  • Website usage data, including IP address, cookies, and analytics data

We collect this information directly from you when you visit our website, complete a form, enrol in a course, or communicate with us by email or phone.

2. How We Use Your Information

We use your personal information to:

  • Process enrolments and provide educational services

  • Communicate with you about your course or partnership

  • Send updates, newsletters, and marketing materials (where you have opted in)

  • Maintain compliance with ASQA and VET regulatory requirements

  • Improve our website, products, and services

  • Manage payments, billing, and customer support

We will not sell or rent your personal information to third parties.

3. Data Security

We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

This includes secure servers, encrypted systems, and limited access to authorised personnel only.

4. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to improve user experience, track website performance, and understand visitor behaviour.

You can disable cookies through your browser settings, but some features of the site may not function properly.

5. Access and Correction

You have the right to access, update, or correct your personal information held by us.

Requests can be made by emailing contact@aidigitalacademy.com.au.

We will respond to your request within a reasonable timeframe.

6. Marketing Communications

If you subscribe to our newsletters or marketing communications, you can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

We encourage you to review their privacy policies when visiting them.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations.

The updated version will be published on our website with the revision date indicated above.

9. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or the way we handle your personal information, please contact:

AI Digital Academy Pty Ltd

Email: contact@aidigitalacademy.com.au

Website: www.aidigitalacademy.com.au

Sydney, Australia